Philip’s journey out of homelessness

Living proof that the process works.






Binnur (placement student) and Philip (housed in Jan 2016)

Philip began life in the small Irish town of Tipperary. Aged just 15, he travelled to London via the luggage compartment of a coach – arriving at Victoria. He had decided to move to London after realising there was not much work in Ireland and to move away from the wrong crowd he was with the time. He began working within a week – working from job to job as he travelled through the city. For him, London was an exciting place with so much to see and do.

After many years of working and building a family in London, Philip became homeless following a relationship breakdown and began sleeping rough in a car he owned and occasionally staying at friend’s homes. This lasted for 2 and a half years and he describes the experience as being ‘very traumatic and eye opening’. Like many of us, he never thought he would be the one to fall into a position where he lost his home and had nowhere he could be safe.

While sleeping rough, Philip experienced the stigma of being homeless which brings a feeling of isolation from others. He says, “people look at homeless people like they are dirt”. The homeless are 13 times more likely to be a victim of crime and 47 more likely to be a victim of theft. He did his best to stay out of trouble by keeping to himself as much as possible. Over time the experience began to take its toll and eventually he started drinking heavily as a means of escaping from reality. On one occasion, he began drinking with a group, which ended in a fight that Philip was not a part of but witnessed. After this, he slowly gave up drinking as he thought “this is not the way.”

Despite the pressures of his situation, Philip stayed strong and positive – he didn’t just give up. He kept himself going through these rough times by praying and always having faith in that things will soon get better. After contacting a homeless centre, Philip was picked up from his car and taken to a homeless shelter called ‘No second night out’. He describes the experience of staying at the Hub as very scary. In a big room, you find a space on the floor and lay out your sleeping bag and get to sleep. You are surrounded by a room full of people all sleeping on the floor like you. The room is mixed with the smell of everyone sleeping there as well as the snoring sounds of sleepers so it is far from comfortable. His stay here lasted 3 weeks, after which he was referred to Hope Worldwide. After the appointment at the HOPE office he left with a ’good feeling’ of having his own place soon. Philip waited a week before he was housed and was able to move in. He was very grateful for the quick process and overjoyed that he had his own small space to cook, shower and sleep.

Philip feels that having his own place to stay that makes him feel safe and secure and is a big step forward in rebuilding his life. He is now looking to build on his current skills as a qualified electrician by attending college to gain a testing certificate and then go back to work. As well as moving his career forward, he is looking to rebuild the damage homelessness has done to the relationship with his children because when he was homeless it was difficult to remain in contact.

After experiencing homelessness, Philip has learnt to never take anything for granted and to be grateful for everything he has;he helps people that are street homeless by offering them advice, directing them the right way and by telling his story so that they can have faith that they too can rebuild their lives. Philip believes that nobody should not be looked down on because of their situation – “people are people and nobody deserves to be homeless”.

As Philip himself proudly states: “I am living proof that the process works.”

To help more people like Philip, why not take part in our sponsored walk on Sat April 16th. See to register.

Two Million Steps for Two Step: Sat 16th April 2016

Come and join us on the morning of Sat 16th April as we walk from our homeless services (Two Step) office in Angel to our recovery services (ODAAT) near Oval to raise money to house the homeless.

Two million steps slide 10th may

For more details, registration and to order T-shirts please click/tap on this link Register here . 

The need: Government cuts mean that there is less money to fund our service even as the the need is rising. We still want to help those vulnerable people who are desperate to find somewhere to live so we hope you can take part in the sponsored event this year.

Details of the walks:

Main Route: Two Step to Oval (9km)   Arrive 9.30am – 10.30am at 360 City Road, EC1V 2PY and walk in a group of about 10.

Like last year, we will be inviting people housed by Two Step to participate so that our supporters can meet some of those helped by the programme. Click/tap here to see a 3 minute video of last year’s event to get an idea of what it will be like.

Sights along the way:  Lincoln’s Inn Fields, St Martin’s in the Fields, Trafalgar Square, River Thames, London Eye, Battle of Britain memorial, Houses of Parliament,  The Big Issue, Oval Cricket ground .     A family-friendly quiz will be provided for the route.

Family Walk (4km) 10.45am at Embankment tube for 11.00am start – ‘Treasure Hunt’ sheet will be provided

Reduced mobility walk (3.5km) 10.45am for  11.00am start at Westminster tube

Short Walk (1km) 11.45am for 12noon start at Vauxhall Tube

Longer Walk (11km)   Extra  sights for the  11km walk are BFI IMAX, parliament square, Westminster Abbey and partner organisations in Victoria. Early bird start time of 9.30am recommended.

End of Walk Reception starts around 12.45pm. Venue: St. Marks Kennington SE11 4PW

How will it work on the day?

Sign-in and collect T-Shirts (if not received already) from Two Step office from 9.30am on Sat 16th April. There will be a staggered start so those that arrive first will leave first. For safety reasons walkers will be encouraged to walk in small groups.

Directions and descriptions of sites along the way will be e-mailed out in advance and provided on the day if you need them.

(For those that are only able to walk part of the route, various options will be made available i.e. starting the walk at a point  along the route – all participants are invited to a reception at St Mark’s Church at the end of the walk. If you are unable to join us on the day but would like to do a walk elsewhere instead that is fine – just sign up as usual and mail us at

Be part of our future: We will also take the opportunity to update you on future plans, opportunities and challenges so that you can be part of our shared future. This will be a challenging and interesting year as we remodel our service in light of the funding challenges and changes to the benefit system. For example, we would like to explore ways of using volunteers to support homeless clients before and after they move into properties to help them settle into a new area and move on with their lives.

Registration details: We look forward to seeing you on Sat 16th April. To register and order T-shirts please click/tap on this link Register here .

t shirtThe T-shirts design is shown here though it won’t have a year on it so can be used for future events.

Adult T-shirts costing £4 are available in S,M,L,XL and XXL.  If you want to order children’s T-shirts costing £3, the dimensions of the various sizes are shown below in cm. You will need to pay a £1 registration fee to be able to order T-shirts.


If you already have a T-shirt from last year (pictured) or don’t want to buy a T-shirt you can register for free! Register here

T-shirt sizes

Children’s T-shirt Dimensions in cm


Volunteer at Crisis this Christmas

Giving beats receiving so why not give some time to meet and help the homeless this Christmas.  You could be surprised how much you get from it.CC_VolunteerPages_Banner_468_FINAL

For more details see


‘Two Million Steps for Two Step’ Sat 16th April 2016

We have started planning for our sponsored walk ‘Two million steps for Two Step’ on Saturday 16th April 2016. The 5.6 mile (9km) walk will be from our Homeless Services (Two Step) near Angel to our Recovery Services (ODAAT) in Kennington.

4 london eye

Walkers taking a break and photo opportunity opposite the London eye.

To view the video of the 2015 event click here: Video of 2015 event.

If 200 people take part, we will walk two million steps between us all.
To register interest, please e-mail stating your Name and location e.g city or region of London e.g. North, East etc. and we will be in touch in the new year with registration details.


Student Placement: Two Step Homeless Project

Student Placement Job Description – Homeless Project
Organisation Name: Two Step Project, HOPEworldwide UK,

Website: Location of Placement:
2 placement positions in Islington near Angel tube station.

Application Process:
Please send CV and cover email to Closing Date for Applications:
2nd of Nov 2015

Month Placement to Commence: January 2016

No of Posts Available: 2 placements, both in Angel, Islington
Salary: Unpaid
Expenses: None apart from travel
Travel costs paid to and from work: Travel to work within zone 1-4 will be covered by the charity. Preferred Degree:
No specific discipline, but Interest in homelessness and/or housing an advantage
Working 3,4 or 5 days per week for min of 75 days total.

Job Title: Assistant Housing Support Worker


Two Step is a homelessness charity assisting single homeless people. We are 4 staff members on site who house around 400 homeless clients a year. Clients are vulnerable adults, sometimes with health or mental health issues, and we support them throughout the process of being housed and up to 6 months after they have been housed in private rented accommodation. The support is aimed at getting homeless clients housed and assisting them in sustaining a tenancy with a private landlord.

Job Description

The 2 Assistant Housing Support Workers would gradually, over the time working here, participate in the whole process of housing homeless clients from initial contact with client to seeing them housed.

• Dealing with referrals from other agencies, booking appointments, reporting progress to agencies. Following up with clients on the phone.
• Conducting client Interviews (45 min).
• Filling out assessment forms during the interview with the client.
• Explaining housing options to clients.
• Participating in daily discussions about clients and issues and participating in weekly staff meetings.
• Some of the time in the placement (around a third) will be related answering the door, meeting and greeting clients in reception, making them feel welcome, making them tea and coffee and picking up answer phone messages, finding case files etc. On very busy days (once a week typically) you would also be required to sit in our reception and work from there.

Skills development opportunities:

• Getting an understanding of homelessness in London and the issues associated with homelessness.
• Gaining the confidence to deal with vulnerable clients in a professional manner.
• Learning to communicate well with vulnerable people, striking the right balance in regards to showing empathy, but at the same time also managing expectations about entitlements.
• Learning over the stay of the placement to make informed judgements about the best course of action for particular clients and participating in discussions with colleagues..
• Developing an understanding of professional boundaries, confidentiality and adhering to an organisations policies and procedures.
• Developing an understanding of the basics of the benefit system and especially Job Seekers Allowance, Employment Support Allowance and Housing Benefit. You will also get further insight into housing issues in London.
• Being able to reflect on ways of dealing with challenging situations and challenging client behaviour.

Skills and personal characteristics required for placement positions:

• You need to be someone who really enjoys being part of a small supportive team and be willing to help out whatever the need is.
• As our training mainly consists of shadowing and mentoring, it is essential that you are able to constantly pick up new skills and insights in the role, asking questions as you go along. It is also important that you enjoy this way of working. You will work closely with a mentor on a daily basis who will offer support in the role.
• A personal high standard when it comes to diligence is required in the role (in filling out forms and in all communication with clients)
• The role requires a calm, friendly and emotionally resilient person.

If you are interested why not follow link to Sarah’s interview about her student placement experience?

HOPE in Nepal

HOPE worldwide is aiming to serve 20,000 people in Nepal after deadly earthquake. Through the local affiliate (HOPE worldwide Nepal), we are working closely with the local government and international community, which is being organized by the United Nations.


As of 4th May, services that have been provided by HOPE worldwide:
– 12,000 blankets
– 1,000 emergency shelter (tarpaulines)
– 5,000 kg of food and water
– 100 kgs of medicines
– 1 camp for displaced families in Balaju, Kathmandu
– 1 emergency school in Balaju, Kathmandu

Teams are reaching out to various districts across the impacted areas, delivering much needed services. So far the areas served include Gorkha, Kathmandu, Nuwako, Sindhulpachuk, Lalitpur. Other areas are being assessed to be served as well.

The people of Nepal need your help, come join us bringing hope and changing lives!

To donate and for links to latest updates and HOPE worldwide Nepal please click here:


Route-map for ‘Two Million Steps for Two Step’

Click here to see routes on a map:  Routes for Two million steps

Two Step (Angel) to ODAAT (Oval) 9km:   Arrive 9.30am – 10.00am at 360 City Road, EC1V 2PY. Sights along the way:  Lincoln’s Inn Fields, St Martin’s in the Fields, Trafalgar Square, River Thames, London Eye, Battle of Britain memorial, Houses of Parliament,  The Big Issue, Oval Cricket ground .     A family-friendly quiz will be provided for the route.

Family Walk (4km) 10.45am at Embankment tube for 11.00am start – ‘Treasure Hunt’ sheet will be provided

Reduced mobility walk (3.5km) 10.00am for  10.15am start at Westminster tube

Short Walk (1km) 11.45am for 12noon start at Vauxhall Tube

Longer Walk (11km)   Extra  sights for the  11km walk are BFI IMAX, parliament square, Westminster Abbey and partner organisations in Victoria. Early bird start time of 9.30am recommended.

End of Walk Reception starts around 12.45pm. Venue: St. Marks Kennington SE11 4PW

Please register online  via the link below: 

When you click register, you will be directed to ‘Eventbrite’ who handle T-shirt orders.  T-shirts must be ordered by Tuesday 7th April.