Job Advert for Zambia Country Director

Job Advert – Country Director – Hope Worldwide Zambia (HwwZ)

HwwZ is seeking a Country Director, to lead the charities activities in Zambia. The Country Director, will work alongside the current HwwZ staff to meet the organisation’s objectives. The Country Director reports into and works alongside the HwwZ board.

Background

HwwZ is a faith-based organization working with under-privileged communities to improve their quality of life through innovative health, economic empowerment and environmental programmes for children, youths, parents and guardians. In addition to these programmes for the vulnerable, HwwZ operates two fee-paying social enterprise preschools in Lusaka.

Staffing consists of a management team of 4, alongside a Programme Coordinator, Grant Writer, IT support, and Programme Managers across four sites in Lusaka.  In total HwwZ employs 20 people and approximately 40 volunteers working on a stipend to assist with programme facilitation.

Location: Lusaka, Zambia
Key Aspects of the role include:

  • Provide spiritual leadership to the HwwZ charity, and the staff.
  • Develop and deliver a strategy for HwwZ, that builds upon its core capabilities in Women’s Economic Empowerment, early years’ education and caring for orphans and vulnerable children. At the same time, delivering activities that are strategic to the Zambian government and that are currently being actively funded.
  • Continue to develop revenue generating activities for the charity, with the objective of growing the financing of HwwZ and making it less dependent on external sources of funding. These shall be from involvement in local social enterprises; local or international grant funding; local fund raising activities.
  • Work alongside partner organisations in Zambia to deliver services, and where possible to expand the number of partners. These partners currently include local and district councils, Ministry of education, Ministry of Health, National Aids Council and other NGO’s working in the same space.
  • Promote and foster a good working relationship with the Lusaka Church. Promoting the activities of the HwwZ within the Church and where possible to increase the volunteer involvement of the Lusaka church within HwwZ.

The range of skills, knowledge & experience include:

  • Adhere to the core values of HwwZ, including honesty, openness, passion and excellence.
  • The successful candidate must be a practicing Christian.
  • Experience of managing small teams, of 10 to 20 people, able to recruit, retain, motivate and to develop the team;
  • Strategic leadership: the ability to identify and respond to opportunities for the organisation. These opportunities may include reaching more beneficiaries, increasing funding support, and building organisational capacity and resilience;
  • Passionate about making a difference to the lives of vulnerable children, women and their families.

    Salary: $1000 pcm. Future salary increases are dependent on the post-holder helping to secure further donor funding.
    Start Date: September 2018

If you wish to receive more information on the vacancy please e-mail info@hopeworldwide.org.uk

Closing date for Applications is Friday 13th July 2018

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Donor Privacy Policy

Donor Privacy Policy

Introduction

HOPE worldwide is a registered charity in England and Wales (charity number 1045930). We are also a company limited by guarantee (company number 2659784)

HOPE worldwide promises to take great care with your personal data, and we commit to protecting any personal information we obtain about you, whether you are visiting our website as a supporter, partner, volunteer or campaigner.

This Privacy Policy sets out how and why we obtain, use and protect the personal information of donors.

 

HOPE worldwide’s mission

Our mission is to transform the lives of disadvantaged and vulnerable people by delivering high quality programmes that inspire and involve others in compassionate service.

Our supporters help us to achieve this in a variety of ways, primarily by:

  • Fundraising and donating money.
  • Volunteering at our London programmes or at other charities that we refer them to, that are engaged in helping the homeless and disadvantaged.
  • Volunteering overseas with HOPE worldwide

We take active steps to make sure that our supporters are aware of the ways in which they can help us achieve our overall purpose.

 

  1. Why we hold and process supporters’ personal data

We hold and process supporters’ personal data for a number of reasons:

  • To keep a record of donations made and actions taken by our supporters and our communications with them.
  • To claim gift aid on donations.
  • To send our supporters information about our programmes and other HOPE worldwide programmes around the world, including promotional information, newsletters, fundraising activities and appeals where we have their consent or deemed consent, or reason to believe that there is a legitimate interest.
  • To fulfil contractual obligations entered into with supporters e.g. on line purchases.
  • To record campaigning actions by supporters.
  • To ensure we do not send unwanted information to supporters or members of the public who have informed us they do not want to be contacted.

 

  1. When and why we will send you promotional communications

HOPE worldwide will only contact you for promotional purposes – for example keep you up to date on our work, or let you know of ways in which you can support that work- where we have your consent, deemed consent or we are otherwise allowed to do so. Below is a non-exhaustive list of reasons why we might currently hold your data and believe that we have a legal basis for sending you promotional material:

  • Where you have committed to give us a regular donation we will treat consent as enduring until you cancel your donation, at which point your consent will expire after a reasonable period of time from the last donation. This is to enable us to keep you up to date with the impact of your gifts, and to ask whether alternative means of support would be of interest.
  • Where you have contacted us because you are interested in volunteering or helping in some other way we will assume that we can retain your personal data and send you newsletters as a result of legitimate interest. You may choose to opt out of these newsletters at any time.
  • Where you are a current member of the International Churches of Christ we will assume that you have a legitimate interest in the work of Hope worldwide and send you emails if we hold your email address. This is because the ICOC actively supports the work of Hope worldwide and encourages members to participate in Days of Service with Hope
  • Where you have donated to the Charity in the recent past and have been happy to receive emails from us in the last two years without opting out.
  • Where you have acted as a canvasser for Hope worldwide by raising money through a sponsored event we will assume that you have a legitimate interest in sending you emails about our work.
  • Where you have notified us that you will be leaving a legacy to HOPE worldwide. This is a lifetime commitment and although we will provide you with regular opportunities to shape, control and review your communications from HOPE worldwide we will treat your consent as ongoing.

In all these circumstances you may unsubscribe from emails at any time. We will not send you promotional material if you tell us that you do not wish to receive it.

We will make it easy for you to tell us if you would like to receive marketing communications from us and hear more about our work. At the moment we only send marketing information by email, but we will keep you informed if we widen our channels to post or SMS/text messages.

We will only keep your promotional consent for a reasonable period of time having regard to the circumstances by which we gained your consent.

 

  1. How and when we collect information about you

HOPE worldwide may collect your personal data in the following circumstances:

  1. When you give it to us DIRECTLY

You may give us your personal data directly when you make a donation, sign up for one of our events, give your details to an authorised HOPE worldwide Representative, or purchase promotional material like tee-shirts or when you communicate directly with us.

  1. When you give it to us INDIRECTLY

You may give us your information indirectly when you use a fundraising site like Just Giving, Charity Checkout or Everyday Hero. These independent third parties will pass your data to HOPE worldwide where you have indicated that they can do so.

  1. When you access HOPE worldwide’s Social Media

We might also obtain your personal data through your use of social media such as Face book, or Twitter, depending on your settings or the privacy policies of these social media and messaging services. To change your setting on these services please refer to their privacy notices, which will tell you how to do this.

  1. When the information is publicly available

We might also obtain personal data about individuals who may be interested in giving major gifts to charities or organisations like HOPE worldwide.

  1. When we use cookies. Please see the policy for the use of cookies that is posted on our website.

 

  1. What information might HOPE worldwide collect about you?

We only collect personal data relevant to the type of transactions you have with HOPE worldwide.  We do not collect sensitive personal data.

 

  1. How will Hope worldwide use your personal data?

We will use your personal information for administration reasons, including:

  1. Service administration. For example we may contact you about your tax status for gift aid collections
  2. To thank you for your donation and give details of how the donation will be used
  3. To respond to correspondence that you have entered into with us by email, social media or other forms of communication.
  4. To keep your data up to date and implement any instructions that you give us about how you want us to communicate with you.
  5. For promotional and fundraising reasons.

 

  1. Will Hope worldwide share your personal information with anyone else?

We will only use your information within Hope worldwide for the purposes for which it was obtained. Hope worldwide will not under any circumstances share your personal data with a third party for their own marketing purposes.

 

 

  1. How long will Hope worldwide keep your personal information?

We will hold your personal information for as long as necessary for the relevant activity.

For example, in order to comply with HMRC rules, we will keep a record of donations subject to gift aid for seven years.

If you request us not to contact you we will keep a record of your contact details in order to ensure that we comply with your request not to be contacted.

If you have provided your details because you are interested in leaving us a legacy then we may keep your information indefinitely to carry out legacy administration.

 

  1. How to control what we send you or request we update your personal information?

The accuracy of your information is really important to us. We want to ensure that we communicate with you in ways that you are happy with.

If you wish to change how we communicate with you or update the information we hold, then please contact our Data Protection Officer at privacy@hopeworldwide.org.uk

Under the Data Protection Act you have the right to request a copy of the personal information that we hold about you and to have any inaccuracies corrected (in line with standard guidelines we may charge £10 for information requests.)

 

  1. How Hope worldwide keeps your data safe

We ensure that there are appropriate technical controls in place to protect your personal details.

We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.

 

  1. How to raise privacy concerns

If you would like more information please contact our Data Protection Officer at privacy@hopeworldwide.org.uk

If you would like to make a complaint about how we have used your data please contact our Data Protection Officer at privacy@hopeworldwide.org.uk. You also have a right to make a complaint directly to the UK’s data protection authority at https://ico.org.uk/global/contact-us/

 

  1. Changes to our Privacy Policy

From time to time we may update our privacy policy so you may wish to check this before submitting further personal information.

Dated: 10th May 2018

Hope Jam Saturday 26th May 2018

Tickets: £10

Ticket Website: https://hopeworldwide.charitycheckout.co.uk/hopejam

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Ways to practically help the homeless

Our hearts are stirred when we walk by people sitting or sleeping on our streets but it’s hard to know how to help. I feel the temptation to walk by but it’s so much better when I get down on their level, introduce myself and ask about their situation. Often I find that the person is already working with an organisation that is helping them and is just grateful that somebody has stopped to talk to them. It’s also good to ask if they want something particular to eat or drink.

talk to homeless

If someone is not getting any support, I try to point them in the direction of a local day centre that can help them claim benefits, find accommodation and get other practical help for their particular situation. I work for HOPE worldwide Two Step – in 2017 we began several partnerships with day centres so that they could refer people to us for help finding accommodation. This partnership approach is really effective and we housed 16 people referred this way in the last three months of 2017. If you would like to take part in a sponsored walk on Sat 24th 2018 March where you can learn more about how Two Step is helping the homeless and how you can help personally please go to https://www.everydayhero.co.uk/event/TwoSteps2018

How to talk to someone who is street homeless:

Many people on the streets are using day centres and getting some kind of support. If someone is not being helped by any particular organisation and is sleeping rough, you can contact streetlink https://www.streetlink.org.uk/ and also to recommend any local homeless day centres that you know of or can find out about that could help them directly or refer them elsewhere. If you live in London this is a great site and app that you can use to help do this, https://www.nextmeal.co.uk/places

You can search for local homeless services in England here:
https://www.homeless.org.uk/search-homelessness-services

Things to remember:
· Make sure that you are not putting yourself in an unsafe situation e.g. by talking to someone who is drunk or in a group of people
· Get on their level and introduce yourself and ask if they are homeless and if anyone is helping them
· Find out about their situation to see what they need help with and perhaps buy them some food or drink and recommend they contact a local day centre.

Is it a good idea to give money?

If people are asking for money, I usually explain that I give money to a homeless charity rather than giving money on the street and offer to buy them something to eat or drink if I have time. I have donated to HOPE worldwide and supported Two Step for many years because the programme is very effective at housing the homeless. (If you would like to support Two Step please go to http://hopeworldwide.org.uk/BBDonate.asp and select Two Step from the Dropdown menu.)

Case Study: Two Step programme

HOPE worldwide’s programme ‘Two Step’ began after two Christians took the step of faith of sleeping on the streets of London for a week in order to meet homeless people, experience homelessness for themselves and understand how to help.

One of the people Two Step housed recently is Bill. Bill was homeless after splitting up with his partner and losing his business. The nights sleeping in the cold were taking their toll and he was desperate for somewhere to live before it got too much. Two Step were able to house him within a few days of his assessment so that he could start rebuilding his life. He is currently on a course to get his construction skills card so that he can begin working again.

How Two step works in partnership with other organisations to house the homeless (see below)
partnership

Two Step now works in partnership with many night shelters, charities and local authority projects to help house the homeless –those on the streets and those insecurely housed. This partnership approach is really effective and Two Step now houses around 25 people per month.

Would you like to participate in an event to raise funds and learn more about how you can help?

Two Step are organising a sponsored walk on Saturday 24th March. This is an opportunity to play an active part in addressing homelessness by learning about how to help people personally and by raising money to support the work of Two Step.
For more details or to sponsor a participant, please go to https://www.everydayhero.co.uk/event/TwoSteps2018

You will hear from people who have been homeless and possibly walk alongside them past sights like Trafalgar Square, London eye and the houses of parliament – see photos below from a previous walk and video at https://www.youtube.com/watch?v=wPV-qowI3uA

Two million steps slide 10th may

At the reception at the end of the walk, you will learn about how you can talk to and advise someone who is homeless and also of how you could help further e.g. by volunteering in a night shelter. Hope worldwide staff will also outline the plans Two Step has for the future.

Background: What is causing the increase in homelessness?

The rise in homelessness is largely driven by poverty in it’s various forms.
Material poverty means people can’t afford to pay rent or a mortgage. Rents have risen much faster than wages and Housing benefit has been reduced then frozen so it is no surprise that evictions have risen sharply. The end of a private tenancy is now the largest single cause of homelessness.

Poverty of relationships is another huge factor – our society emphasises choice and freedom rather than duty and commitment. Relationship breakdown is the second largest single cause of homelessness.

Many homeless people also have an acute poverty of identity. The longer that someone sleeps rough or lives in poor conditions, the lower their self-esteem and the greater the chance of developing mental health problems.
Behind the statistics and trends, each story is unique. Here are four stories as recorded by the BBC: http://www.bbc.co.uk/news/av/uk-england-42805242/four-stories-of-rough-sleeping-in-england

Being homeless carries significant personal risk. A homeless rough sleeper is 35 times more likely to attempt suicide, 13 times more likely to be a victim of violent crime and 47 times more likely to be a victim of theft. On average, street homeless people die at 47. You can read more about the facts of homelessness here: https://www.homeless.org.uk/facts-figures

Once someone loses their home, they may stay with friends and family for a while but it is often only a matter of time before they will have nowhere left to go. A lot of the people Two Step work with are in this situation and are very grateful that they can be housed before they have to live on the streets and face the risks outlined above. Thanks to all those who support our work!

Sign up for our sponsored walk Sat 24 March

We would love to have you join us for ‘Two million Step for Two Step’ on Sat 24th March 2018. The event is a great way to meet people, raise money and learn about our work with the homeless – all whilst passing many iconic London sights like Trafalgar Square and the Houses of Parliament. Registration closes Sunday 11th March. To register and for more information please go to  https://www.everydayhero.co.uk/event/TwoSteps2018

 

 

The main walk will start from our Two Step office, 360 City Road, London EC1V 2PY to a reception at St Marks Kennington, (Oval Tube station), finishing around 1pm.

We are also inviting people that we have housed to participate.

To register, sponsor someone or for information please go to

https://www.everydayhero.co.uk/event/TwoSteps2018

Background:

One of the highlights of 2017 was beginning new partnerships with night shelters to house rough sleepers. We would love to raise funds to help expand this work and help fund our existing work thorough this event

Thank you to those who donated to the Grenfell Tower Disaster Fund

Here is an update on the money that was raised for the Grenfell Tower Disaster. We wanted to ensure that the money reached the most needy residents, as soon as possible. We identified a local charity who were working with the residents called Rugby Portobello Trust and at their suggestion used your donations to buy 45 vouchers worth £100 each for the Westfield Shopping Centre. The trust will identify the most needy families from the disaster and pass on our vouchers. Below is a photograph of Bruce Miller, Director of ODAAT, with one of the residents who lost his wife in the fire, along with Eri Gebrai from the Trust. Thank you to everyone who contributed.

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