This year, most of the conference was devoted to an introductory course in Empathic communication. This was delivered by Ronny Yttrehus, leader of the Oslo Church of Christ (pictured below on far right) who has been trained in empathic communication. Jesus modelled this kind of communication as his ‘heart went out’ to people and it was very helpful to learn how better to listen to people and help them deal with their challenges. This is very relevant to HOPE worldwide’s European projects where we strive to help people in a variety of situations: seniors, orphans, homeless, recovering addicts and refugees. The conference participants are pictured below.
Summary of the introduction course:
Context: When people can’t understand, manage or find meaning in what is happening to them they can feel helpless and need help to move back to normality.
- Helps people move back to a normal state and boosts their growth and development so that they can cope with future challenges
- Is a process based on equality and co-creation of new realities through free exchange of ideas and points of view
The four steps of empathic communication:
- Narrative – listen intently as the person ‘shares their story’ and listen for keywords
- ‘Affect Consciousness’ – listen as the person shares their feelings and thoughts about where they are and try and identify with their situation
- Reflections – listen as the person reflects on their story and feelings
- Co-creation – work together on how move forward; ask their permission before sharing your thoughts
An example of this communication is shown via this link: https://www.youtube.com/watch?v=jexe_UjR_XQ
N.B. The listener should not interrupt or comment during Steps 1 to 3 apart from acknowledging what is being said. If questions need to be asked after step 3 then the listener can ask ‘open questions’ such as ‘what else…’ or ‘can you tell me more about …..’ rather than ‘Why?’. The method was developed by Dr. Lisbeth Holter Brudal (pictured below in deep discussion with conference delegates from Russia and Ukraine).
The book ‘Empathic Communication’ by Lisbeth-Holter-Brudal that accompanies the course is available as an e book on Amazon.
Compassion in Action – Helping Ukrainian refugees: Lesia (pictured below) is a Ukrainian married to a Dane. She really wanted to help in the current crisis where there are 800,000 refugees! She and her friends from the church of Christ in Copenhagen collected 40 boxes of clothes etc… and then she shared it on facebook. Over time 1,000 boxes of donations were made and didn’t know how to get them to Ukraine…something she had to pray about. Amazingly, a major shipping company donated a huge shipping container and transported it for free! It is inspiring to see what can be achieved when you start something in faith.